If you have any issues though please contact us using the support form. If your license is covered by Maintenance - either the complimentary period after purchase, or because you have a Maintenance subscription - the activation server should automatically allow your serial number to be activated in newer versions of Eas圜atalog when they are released. How do I upgrade my license? For licenses covered by Maintenance: Your new codes will be disabled and your existing codes updated to allow additional users. Yes - first purchase the additional licenses using our web store and then use the support form to ask us to merge the serial numbers with your existing codes. Can I add additional users to my existing serial numbers? Please send your serial numbers using the support form and we will de-activate your serial numbers on the activation server for you. I forgot to de-activate my license and no longer have access to the machine. Again, an offline option is available for organizations with strict firewall or proxy servers. Yes, Eas圜atalog can be transferred between machines using the online de-activation and activation process. Can licenses be transferred between machines? After purchase, please contact us using the support form so that we can enable this on your license codes. laptop or home-office machine) on the understanding that they are not both used at the same time. We allow a single Eas圜atalog license to be activated on a primary (e.g. How many machines may Eas圜atalog be installed on? If your organization has a proxy server or firewall, we offer offline activation via email or through a web browser on another machine as alternatives. How is Eas圜atalog activated?Įas圜atalog uses an online activation process, which ensures that your licenses are only active on the number of machines you have licensed. If you’ve used the “ New Combined Data Source” menu, however, no additional module is required. If you’re combining data sources and have used the “ New Relational Data Source” menu option, you would need the Relational Module.
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